Two minutes, tops
A locker, a code, and no waiting in
Nothing to install, no account to make. The whole thing happens on the phone already in your pocket.
You are picking up
If you are collecting
A message, not a missed call
The door shuts and your phone buzzes: where the locker is, and a code that works once.
Scan the sticker on the cabinet
The QR just says which locker you are standing at. It is printed in the open, so it opens nothing by itself.
Your door pops open
Two parcels waiting? Both doors. One code. If something is owed, you pay first and then it opens.
Send a friend instead
Hand over the code and they can collect for you. We note that it was delegated, so the history stays straight.
You are dropping off
If you are depositing
No pre-advice needed
Punch in the size and the recipient. We pick the smallest door it actually fits and open that one.
Every choice is explainable
Why this door, and which doors were passed over and why, is written down the moment it is decided.
When something goes wrong
A door that sticks, a parcel that will not fit, a door left ajar — each gets a reason code, not a shrug.
The awkward case
What if nobody comes?
We hold it for a window your sender picks, and nudge you before it closes. After that it goes back to the sender rather than squatting in a door forever.
Turn up late but before the sweep and you can still take it. A day late should not mean a wasted trip.
Stuck at the locker?
If the code will not take or the door will not budge, our team can see your parcel's whole history — every event, with times — and open the door for you, with the reason recorded.
I send parcels instead